FAQ

Hello, currently video-x-ware supports video downloads on several platforms.

Video-x-ware does not need to be installed and can be used online; it supports 8K, 4K, 2K and other ultra-clear video downloads, unlimited speed and no ads;

1.After parsing the Youtube video, click "Start Parsing"

2.Close the pop-up window of "Automatic Download Restricted"

3.Copy the parsed link in the lower left corner and open it in a new window (if the video link is invalid, please refresh it several times)

To parse external videos such as YouTube, Instagram, Tiktok, etc., you need to connect to the external network VPN throughout the process. If you disconnect the VPN in the middle, there may be situations such as video parsing failure, invalid link, and parsing program error.

If the parsing fails, try again a few times. If it still fails, please scan the code to add manual customer service for consultation.

When you download files, they are usually saved to any folder you set as the default folder. Your browser usually sets this folder for you. In the browser settings, you can manually change and select the target folder for downloading videos.

We don't have too many requirements for the configuration of your computer, mobile phone, and IPAD, as long as you can access the Internet and use the browser smoothly. We have made the greatest optimization support for Google browser. If you want to use our software more smoothly, you can download the official Google browser; Google official browser download address: https://www.google.cn/chrome/index.html